Rise & Recline will not tolerate any form of abuse or harassment to our staff

All Rise & Recline staff are advised to politely end any contact with anyone who they feel is being abusive towards them and immediately report the incident to a Senior Manager.

Senior Managers have a clear process to follow whenever there is an incident of this kind reported to them. This will include an incident report log and an escalation process to Directors if needed.

It is important that professionalism is demonstrated by everyone in our business and we do not engage in any argument where it is obvious it is escalating to abuse or harassment. All Rise & Recline staff are required to follow the guidelines set out above.