Rise and Recline is continuing to produce its healthcare furniture ranges to ensure retailers can supply healthcare providers and end-users during the COVID-19 crisis
Accepting orders from mobility stores still trading
Rise and Recline are still accepting orders from mobility stores still trading and is able to maintain its 7 – 10-day turnaround for its ranges, highlighting the benefit of manufacturing in the UK.
By remaining operational enables our trade customers to meet orders from the health and social care sector, as the NHS looks to expedite hospital discharges to free up beds.
We will continue to produce our handcrafted ranges of rise and recline chairs and adjustable beds from our production facilities in Nottingham. To facilitate this, new working processes have been implemented to ensure staff safety and enable social distancing measures to be incorporated into the manufacturing operations.
White-glove delivery service for mobility retailers
To help support our mobility retailers, we have introduced a new white-glove delivery service for dealers who are still receiving requests from end-users and occupational therapists. It's only available in mainland UK, the service is aimed at assisting retailers to complete their customer orders by handling the delivery and installation of a Rise & Recline chair or bed to any address.
- Mobility dealers can choose a date that is convenient for your customer
- Rise & Recline will call on the day of delivery with an expected estimated time of arrival
- Carry out a full installation and demonstration of how to use the product, once the installation has been completed
- Supported by a collection of any monies outstanding from a customer to the mobility store
For white-glove service prices and availability, mobility retailers can contact the company directly on 0115 9133572 or email [email protected]
A COVID-19 Statement from John Lougher, co-director of Rise & Recline
We have a small production unit so we are rotating shifts in our factory so there is space to adhere to Social distancing guidelines and after consulting with staff, they have all agreed to work on this basis. There will be skeleton staff operating in the office so all calls will be answered and those staff that can work from home will do so again to restrict the number of people in the building.
Rise and Recline Supporting the NHS
The setting up of the field hospitals will stretch the current supply chain due to the fact that many suppliers are reliant on stock or parts from overseas, including a lot from China. I have been told that shipping costs are exorbitant even when available, thus there is a great need for UK companies like Rise & Recline to keep producing healthcare products.
Hospitals are under pressure to free up beds for critical patients and this is creating a need for chairs & beds for use in the home of those discharged. All of our chairs are classified as Class 1 Medical and have all of the processes and controls in place to meet the current requirements. This enables patients to return home and have suitable provision for their mobility challenges whilst sitting, resting or retiring to bed.